Recovering data from Tandberg M2 backup tapes requires specific hardware and software.
The first suggestion is to contact a company that can handle tape migration or data recovery, like Magnext or Ontrack Tape Recovery. Putting together the right hardware and software for the job could be challenging. And the media itself may be degraded adding more complexity. But if you want to understand more about a DYI approach, here’s some information to help:
What You'll Need
1. Compatible Tape Drive
• You need a tape drive that can read M2 formatted tapes (also known as Mammoth-2)
• Tandberg/Exabyte Mammoth-2 drives are the primary option
• These drives are now legacy equipment, so you may need to source them from:
• Used equipment suppliers like Magnext, or Disctech
• eBay or similar marketplaces
2. Interface Connection
• M2 drives typically use SCSI interface
• You'll need:
• A SCSI controller card for your computer (or a computer with built-in SCSI)
• Proper SCSI cables and terminators to connect to the specific type of SCSI connector on the M2 tape drives
3. Backup Software-the software originally used to write the tapes (if known). If you don’t know the original software and version, you should stop and contact a data migration or recovery company like Magnext or Ontrack.
• Common backup software that supported M2 tapes:
• Veritas Backup Exec
• Symantec NetBackup
• CA ARCserve
• Native OS backup utilities (tar, dump, etc.)
Recovery Options
Option A: DIY Recovery (if you have technical expertise)
1. Acquire a compatible M2 tape drive
2. Install it in a compatible system with SCSI support
3. Install the backup software that created the tapes
4. Restore the data following the software's procedures
Option B: Professional Data Recovery Services (Recommended)
Given the age and rarity of M2 technology, professional services may be more practical:
• Magnext - Specializes in tape data recovery or migrating the tapes to disk or other formats
• Ontrack - Global leader in tape recovery since 1987
• 1st Data Recovery - Handles various tape formats
These services typically:
• Have legacy hardware on hand
• Can handle damaged or degraded tapes
• Provide clean room facilities if physical repair is needed
• Support various backup software formats
Important Considerations:
Tape Degradation: M2 tapes from the early 2000s may have degraded over time. The sooner you attempt recovery, the better.
Cost vs. Value: Weigh the cost of acquiring legacy hardware or professional services against the value of the data.
Recommended Next Steps
1. Assess the data's value - Is professional recovery justified?
2. Identify the backup software - Check tape labels or documentation
3. Contact professional services - Get quotes from 2-3 providers
4. Act quickly - Tape degradation accelerates over time