MagStor Services

Tape, archive, and data center services—done right

MagStor supports the full lifecycle of LTO environments: depot repair, onsite maintenance, archive migration, S3→LTO tiering, and verified data destruction. Tell us what you’re working on and we’ll route you to the right service track.

📞 1-844-624-7867 📍 Columbus, Ohio (Depot Repair) 🌎 Onsite coverage (U.S. & global)

Explore our service options

Choose the service that matches your project. Each page includes details, best-fit guidance, and next steps.

LTO Tape Drive & Library Repair

Depot repair for tape drives, autoloaders, and libraries with a clear diagnostic → quote → repair workflow.

View Repair Services

S3 Solv Object Storage (S3 → LTO)

S3-compatible archiving to tape for predictable cost, offline protection, and simple deployment.

View S3 Solv

Data Migration & Restoration Assurance

Migration, refresh, consolidation, cloning, and on-demand restore programs to reduce risk.

View Data Migration

Verified LTO Data Destruction

Secure destruction services designed to address both tape data and cartridge memory (CM).

View Data Destruction

How it works

Most service requests follow the same simple flow—whether you need onsite support, a repair quote, or a managed migration plan.

  1. 1
    Tell us what you’re working on Share the model(s), symptoms, scope, and timeline. If you’re not sure, we’ll help you identify the right path.
  2. 2
    We recommend the right service track Repair, onsite maintenance, migration/assurance, S3→LTO archiving, or verified destruction—based on your environment and goals.
  3. 3
    Execute with clear steps and documentation Shipping instructions, dispatch details, project milestones, and (when applicable) documentation for compliance and audit needs.

Why MagStor

A service partner that speaks tape fluently—from hardware to archive operations.

  • Service coverage across major tape brands and platforms
  • Options for legacy environments, including Overland/Tandberg ecosystems
  • Archive-first mindset: cost control, retention, restore readiness, and security
  • Clear next steps, fast communication, and practical troubleshooting

Not sure which service you need?

Tell us what you’re trying to accomplish (repair, migration, S3 archiving, destruction, maintenance). We’ll route you to the right team and next steps.