Diagnostic Service

For a flat diagnostic fee of $149, send your tape drive to our Columbus, Ohio depot. We will:

• Disassemble & Clean: Thorough cleaning of the read/write head and internal components to eliminate debris that can cause errors.
• Manufacturer-Level Diagnostics: We run the same suite used by manufacturers (not publicly available) to pinpoint faults.
• Detailed Quote: After diagnostics, you’ll receive a clear explanation and a no-obligation repair quote.